As business owners, we often look at our numbers and performance reports to tell us exactly what issues are occurring in our shipping departments, production lines, kitchens, etc. 

Unfortunately, we cannot be immersed in the finite day-to-day details ourselves, as this often proves difficult for young leaders to accurately monitor, identify issues, and have the necessary conversations to move the needle.
Imagine, if rather than disseminating high-level concerns  to your young leaders, you could instead request that they coach a specific team member on a very specific operational detail. You could be much more confident that appropriate coaching is happening.

Then, multiply that impact by a factor of knowledge that the next month you will be notified if this specific team member is still having that specific issue.

We  provide an extremely unique procedure auditing service. 

1. We start by reviewing the business goals, operations, and specific metrics, procedures or concerns the client would like monitored. This can be in extreme detail!

2. Then, we create an auditing procedure, which highlights specific workstations.

3. Once a month we install temporary cameras to enable our team to observe these workstations for a period of two full workdays. (These cameras can be installed and removed outside of business hours, even during overnight hours.)

4. Overnight Success then reviews the videos in extreme detail using our auditing procedure and provides very detailed reports with video clips of team members to help with coaching and development.

Imagine how you could move the needle if all your team members properly followed all your procedures!